Privacy Policy
At Les Palétuviers, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services, in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
1. Information We Collect
We may collect the following categories of personal data:
Information you voluntarily provide via forms or direct communication, such as:
- Name
- Email address
- Phone number
- Any additional information submitted in your request
1.2 Usage Data
Information collected automatically when you browse our website, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Interactions with website features
This data is collected through cookies and similar tracking technologies, including tools such
as Google Analytics and Meta (Facebook) Pixel.
1.3 Marketing Data
Information related to your preferences and interactions with our marketing content,
including:
- Interests and engagement with advertisements
- Campaign performance and response data
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide our services: Responding to inquiries, processing requests, and managing communications
- To improve our website: Analysing usage data to enhance performance, usability, and user experience
- For marketing purposes: Delivering relevant content, personalised advertising, and measuring campaign effectiveness
- To comply with legal obligations: Meeting regulatory requirements and responding to lawful requests
3. Sharing of Your Information
We do not sell your personal data.
However, we may share your information with:
3.1 Service Providers
Trusted third-party providers who assist us in operating our website and marketing activities, such as:
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
These providers process data on our behalf in accordance with their own privacy policies.
3.2 Legal Authorities
Where required by law or when necessary to protect our legal rights, safety, or property.
4. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data (“right to be forgotten”)
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to certain processing activities, including profiling and
marketing
5. How to Exercise Your Rights
You may exercise your rights by contacting us:
- Email: info@lespaletuviers.mu
- Phone: (+230) 262 7363
- Address : Head Office, Les Palétuviers, Anse La Raie, Mauritius
We may request verification of your identity before processing your request.